RIDERUNNER PRIVACY POLICY
Effective Date: 11/05/2026
Good Neighbourhood Pty Ltd (“we,” “us,” or “our”) operates the RideRunner mobile application (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
- Email address
- Name
- Location data (GPS coordinates for ride tracking)
- Device information
- Usage data
Usage Data
- Information on how the Service is accessed and used
- Ride statistics and performance data
- Crash detection data
- Emergency contact information
Use of Data
RideRunner uses the collected data for various purposes:
- To provide and maintain the Service
- To provide crash detection and emergency SOS features
- To track riding statistics and performance
- To provide customer care and support
- To analyze usage and improve the Service
Data Sharing and Disclosure
We may disclose your Personal Data in good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect and defend our rights or property
- Prevent wrongdoing in connection with the Service
- Protect personal safety of users or the public
Emergency Services: Location and personal data may be shared with emergency services when SOS features are activated.
Data Security
We strive to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.
Data Retention
We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data